Issue 45 Newsletter

Evolve Broadband Deploys Globecomm LTE Solution

Evolve Broadband Deploys Globecomm LTE Solution

Evolve Broadband, a regional carrier providing voice and data products and services throughout 13 counties in Texas, completed successful LTE trials with Globecomm last year and has now finished its initial 35% of coverage area LTE build-out. Evolve Broadband joins other rural operators in using Globecomm’s hosted LTE core, as well as the company’s unique Converged Packet Gateway (CPG) solution.

Globecomm’s hybrid 4G LTE network services provide a reliable, professionally managed LTE core, which greatly enhances both capital savings and operations savings while not requiring the carrier to hire trained core network operators. Globecomm’s CPG solution is a low-cost managed solution that keeps Internet traffic local to a carrier’s market, reducing expensive backhaul costs over point to point fiber or other terrestrial circuits, while providing efficient data access in their network.

“Globecomm is an excellent value for not only meeting the initial build out requirements, but in doing so with the same technology and capabilities as Tier One carriers,” said Lowell Feldman, the CEO of Evolve. “Our business model is predicated on having partners that deliver the services that make our solutions work at an optimal level. With the launch of our 4G LTE network, we are now in an excellent position to offer our customers the expanded capacity and advanced features that they are demanding. Once Commercially Reasonable Roaming is established with AT&T, we will be able to provide top quality nationwide cell phone services in additional to excellent regional data services we offer today.”

Read the Press release

Learn more about hosted 4G/LTE services

Learn more about all of our products and services for mobile

Innovation Day Summit Puts Customers and Developers Together to Imagine Where the Tempo Media Platform Goes Next

Tempo Media Platform

At its recent Innovation Day summit, Globecomm invited customers and prospective customers for its Tempo Enterprise Media Platform to a day of demonstrations, feedback and interaction. The goal, according to Anand Rambaran, director of software development, was to unite every stakeholder in the success of this innovative platform to find “the one – that one idea that can make a world of difference in our market space.”

Globecomm captured the fun and excitement of Innovation Day in a short video available on the Tempo Web site as well as YouTube.

Tempo is a powerful media platform that lets you deliver high-quality interactive video content – live or recorded – across the enterprise, wherever your audience may be, and to judge accurately how well that content has been received. A 3-screen solution, Tempo works as well with mobile devices as with computers and televisions. And as a hosted service, Tempo is flexible, easy to implement and very cost-effective.

Watch the video

Learn more about Tempo Enterprise Media Platform

Learn more about products and services for business

Cyber Crime: What You Need to Know

Cyber Crime Statistics Infographic

Globecomm’s Cytelics unit provides a comprehensive and customizable suite of network security services and technology, provided a team of certified and credentialed network security professionals. They have published an infographic that captures the critical facts on cybercrime and cybersecurity. How many cyber attacks take place each year? What is the total economic loss to cybercrime? What systems are most at risk? Click below to find out.

Learn more about our cybersecurity services

From the Techforum: Managing Lifecycles in the Global Media Machine

Managing an installed base of contribution, production and distribution systems has always been complicated. The global 24/7/365 scope of 21st Century media, however, has pushed complexity to the edge. Content providers are seeking a single, comprehensive approach to managing, maintaining and upgrading their worldwide assets, and their demands are driving the creation of innovation tools and capabilities. In this panel discussion from Globecomm’s last Techforum, technology experts from our company and others discuss the challenges of managing equipment lifecycles in an industry undergoing rapid technology shifts.

Watch “Managing Lifecycles in the Global Media Machine” on YouTube.

Learn more about our projects and services for media.

Donation of Desktops for Local School in Tanzania

Tristan Linnenbank, System Engineer at Globecomm Europe, introduced Globecomm to a Dutch charity called the Tanzania Support Foundation. This foundation has been providing aid to a local village in Tanzania called Selela since 2009. The organization believes in investing in long-term solutions for small communities to help them become more self-sufficient. The Tanzania Support Foundation believes that long-term solutions should focus on education, healthcare, hygiene and clean water.

Globecomm Europe determined that they had equipment sitting on shelves which was previously used for a welfare project named “Call to Home” in Afghanistan. Even though the desktops are still in good working order, it would not be acceptable to use this equipment for any other customer projects. In total, Globecomm Europe donated 14 computers, monitors, keyboards, computer mouses and a switch.  Tristan will be donating a router and has given this project his personal time and attention in helping this foundation meet their long-term goals for the people of Selela. Tristan has cleaned and tested the desktops and arranged for all the transportation to the airport.

The foundation will use the desktops to start a new project at the secondary school in Selela; they will start teaching Information Technology.  

Tanzania support has arranged for the desktops to be installed and maintained by the foundation Viafrica as they have a location in Moshi from where they can implement the project.  This involves a 3 year contract for maintenance, implementation, and they will educate the school on how to use the desktops.

For further information about the charity and for donations you can then visit their website:  http://www.tanzaniasupport.org/ 

Q&A Keith Hall, CEO, Globecomm

Globecomm CEO - Keith Hall

In December, Globecomm was purchased by Wasserstein & Company, becoming a privately-held company again. What has happened since the acquisition, and what is the overall state of the business?

It certainly has been a busy few months. We have a great partner in Wasserstein, one who understands our vision and strengths and wants to help us grow. Globecomm has a very strong foundation of capabilities with a solid customer base. Over the last 10 years we have been able to re-invent ourselves as a managed network services provider where 75% of our annual revenue is now derived from recurring services. We have also been able to diversify our customer base to better handle the ebbs and flows of markets, especially the government sector.

As we continue to enhance our value proposition we see the market opportunity growing for us. It is vital that we do not stand still. We must continue to adapt. With that in mind, we took a hard look at three areas: our specific go-to-market strategy based on the vertical markets we want to service, our cost structure, and our organizational structure to make sure it is aligned with our go-to-market vision. One area we are very focused on is building out a customer-facing, proactive sales and marketing front to complement our engineering and operational capabilities.

You were appointed CEO in February, succeeding the founder, Dave Hershberg, who retired after many years. Tell us about yourself.

I am truly honored to carry forward the torch that Dave lit at Globecomm. The contributions Dave made to Globecomm and this industry are too many to list. He taught many of us a lot about business and about life and to successfully go forward.

I have been at Globecomm for nearly two decades and have been fortunate to learn the many different functional areas of the company as we grew from a satellite systems integrator to a global communications solutions provider. These experiences have been priceless in helping me understand and lead a global workforce.

My background is engineering. I worked as a systems engineer for several years and then played roles in Program Management, Business Development and eventually became Vice President of Operations for our new services business. In 2002, I was given the opportunity to help take the company from being a pure systems integrator to a managed network services provider. One of the keys to Globecomm’s success over the years has been our ability to reinvent itself in an ever-changing technology environment. We were successful in building this services business both organically and through acquisition into a $200M per year business. I am proud to say I was part of that.

It’s been a great ride and I feel we are at a new beginning.

Globecomm has always been known for its innovation and ability to enter new areas of communication in all corners of the world. What is your plan for Globecomm over the next 12 months?

Globecomm prides itself in providing broadband services anywhere to any device around the globe and we will continue to do so. Innovation is the key ingredient to our value proposition.

Applications will be a focus area as we look to become more than a transport company in the services world and there will be an emphasis on our data management capabilities. End-to-end data management, from data acquisition, to storage, monetization, transport and security are all fundamental capabilities we will provide as we use our engineering talent and innovation process to continue to provide more bits per hertz per dollar spent in value for our customers.

As the new leader of Globecomm how have you looked to build your executive team?

I learned early on that fundamental to any success is surrounding yourself with the best possible people. We are very fortunate to have a talented, diverse, and deep base of executive talent within Globecomm.

Many of these executives have developed and progressed together at Globecomm and are hungry to take the company to the next level. What I have always liked here is that we have a true team that works well together and is not afraid to wear the many hats that are required in this environment. The team most certainly wants to retain the entrepreneurial spirit that has gotten them here.

Because of our growth and new ownership, we will look to bring new skills and experiences to the executive team. I will have more to say on that as it happens this year.

Will Globecomm enter or exit any vertical markets or lines of business? Will it concentrate in any specific service areas?

Globecomm will continue to service both the commercial and government sectors and continue to provide end-to- end communication solutions globally.

We are currently focused on five market verticals: enterprise, government, media, maritime and wireless. From complex system design and integration to managed network services, we will continue to add value leveraging our core value proposition which, as I have said, is our engineering skill, innovation and our global platform. I do not envision us leaving any of our core lines of business.

The communications landscape seems to change every 18 months. What do you think will be the most significant changes ahead?

Every expert I speak with says what I also believe, which is that we have moved pretty fast into a seamless environment for communications. Here we know that voice, video and data content distribution are no longer limited by the transport medium or even the device. From our end of the communication chain, we need to enhance the expertise of being able to design and utilize a hybrid approach – satellite, public internet, MPLS networks, 4G/LTE networks, etc. – for solutions.

Mobile communications is really the platform that is providing the final link to the ubiquitous Internet. Cisco and others now talk about as ”The Internet of Things,” which incorporates Machine-to-Machine (M2M) communications where billions of connected devices are enabling this blanket of total access to the media a customer needs. In our case it is a customer, such as broadcaster or telecommunications provider, which needs to provide it. We are getting ready to design and implement in a seamless environment and have a pretty good start. The new owners understand this and the market is looking to us because this is not going to be easy. But we prefer to do the hard stuff.

They say software is “eating the world.“ Automation of manual processes is becoming common practice, the virtualization of previously hardware-specific functions is evolving and pushing the shift from CAPEX to OPEX business models to take center stage. Applications development will also accelerate and change, not every 18 months but probably every 18 minutes. That is why our parking lot at headquarters is going to be full and our teams busy.

Meet Globecomm at Upcoming Events

See the complete schedule of upcoming events

Entelec
May 20-22, 2014 – Houston, Texas, Booth 826

CommunicAsia
June 17-20, 2014 – Marina Bay Sands, Singapore, Booth 1N1-07