se@REMOTE provides fleet IT personnel with remote access to onboard computer systems, regardless of location, for remote diagnostics and trouble shooting. The system offers:
- Secure one-click remote access and monitoring of onboard computer systems.
- Immediate access to shipboard IT by shore-based personnel without incurring travel costs.
- Proprietary connection protocols allow for connections to be established from the shore without vessel intervention.
- Access from our Ship Management Tool (SMT) provides an authenticated and secure connection.
The SMT displays all remote enabled systems on the selected vessel. A simple click establishes the connection and displays the remote desktop in a browser window.
IT personnel are able to monitor on a real time basis the actual costs being incurred from a pop up window that displays the cost of the data transferred.
Need More Information?
Contact Globecomm Maritime.